OnCall Health
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Behavioral health telehealth solution

Eliminate hours of administrative and manual work to prevent provider burnout

OnCall’s behavioral health telehealth solution—specifically designed for behavioral health companies— helps you easily manage virtual care operations with EHR integrations and a white label patient portal.

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Workflow automations

Deliver synchronized, standardized, and convenient care

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Maximize efficiency
Maximize efficiency
Patient self-scheduling

Patients can self-schedule a single or recurring appointments through your white label booking webpage or through their patient portal, without requiring staff follow-up.

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Increase retention
Request and capture patient data

Customize forms to capture unique patient information during intake, and send forms at specific intervals with form-scheduler. Improve assessment engagement rates with embedded forms that are delivered automatically.

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Grow revenue
Complete insurance verification and billing

Capture patient insurance information and automatically bill or prompt billing through your EHR integration after each appointment.

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Grow revenue
Collect payment and send receipts

Streamline the collection out-of-pocket payments, subscription fees, and co-pays for every appointment with branded receipts automatically sent to patients.

Automated workflows

Save time & eliminate manual work

Patient self-scheduling
Patients can self-schedule a single or recurring appointments through your white-label booking webpage or through their patient portal, without requiring staff follow-up.
Request and capture patient data
Customize forms to capture unique patient information during intake, and send forms at specific intervals with form-scheduler. Improve assessment engagement rates with embedded forms that are delivered automatically.
Complete insurance verification and billing
Capture patient insurance information and automatically bill or prompt billing through your EHR integration after each appointment.
Collect payment and send receipts
Streamline the collection out-of-pocket payments, subscription fees, and co-pays for every appointment with branded receipts automatically sent to patients.

Program and group management

Deliver behavioral health telehealth programs with ease

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Unique workflows

Staff can set up multiple service and program workflows in OnCall’s platform, each with its own automations and prompts.

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Your white-label booking page

A white label digital booking page is embedded on your website with a custom URL, with booking options for multiple programs and services, including group appointments.

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Patient-provider matching

Patients can be matched with their chosen providers or behavioral health telehealth programs through custom matching logic.

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Service and provider URLs

Direct patients to a unique URL that has the provider and service preselected for them, helping companies easily market their services.

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Appointment scheduling

Staff can schedule appointments directly through OnCall or trigger them from their EHR, which is integrated with OnCall through our API.

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Unique workflows

Staff can set up multiple service and program workflows in OnCall’s platform, each with its own automations and prompts.

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Your white-label booking page

A white label digital booking page is embedded on your website with a custom URL, with booking options for multiple programs and services, including group appointments.

Slide
Patient-provider matching

Patients can be matched with their chosen providers or behavioral health telehealth programs through custom matching logic.

Slide
Service and provider URLs

Direct patients to a unique URL that has the provider and service preselected for them, helping companies easily market their services.

Slide
Appointment scheduling

Staff can schedule appointments directly through OnCall or trigger them from their EHR, which is integrated with OnCall through our API.

Unique workflows

Staff can set up multiple service and program workflows in OnCall’s platform, each with its own automations and prompts.

Your white-label booking page

A white-label digital booking page is embedded on your website with a custom URL, with booking options for multiple programs and services, including group appointments.

Patient-provider matching

Patients can be matched with their chosen providers or behavioral health telehealth programs through custom matching logic.

Service and provider URLs

Direct patients to a unique URL that has the provider and service preselected for them, helping companies easily market their services. 

Appointment scheduling

Staff can schedule appointments directly through OnCall or trigger them from their EHR, which is integrated with OnCall through our API.

Technical and operations support

Leverage our team, lower your overhead. We’re here to help

Training

Staff receive implementation and technology training during onboarding to ensure they start using the app immediately. They can also email or message our support team at any time to get the help they need.

Quarterly reviews

Our customer success team completes quarterly reviews to review business metrics, telehealth successes, and provide ongoing training and updates on new features and tools. Staff also receive a quarterly newsletter reviewing OnCall’s new features.

Dedicated manager

Your dedicated customer success manager and implementation experts help  plan new workflows, implement OnCall’s solution into your existing tech stack, and onboard your whole team to continue building on your successes.

Technical support

Receive monthly product newsletters to update you on feature releases and exciting announcements. Staff also have complete access to OnCall’s free knowledge base with detailed guides explaining every feature.

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Seamless telehealth delivery starts with an EHR integration

Leverage our API to unify your telehealth software stack by connecting all your technology for friction-free telehealth management.

Ready to manage telehealth operations effectively?