

Equip staff with easy-to-use technology so they can efficiently manage virtual care operations, including automating every workflow with tools like appointment reminders and insurance verification prompts.
Built for behavioral health, leverage workflow automations that reduce manual work.
Engage and connect with patients through video, messaging, and content.
Standardize data, measure business outcomes, and scale telehealth operations quickly.
HIPAA/PHIPA compliant telehealth platform with 256-bit encryption.
An end-to-end telehealth operations software designed for behavioral health.
Discover the latest in telehealth from case studies, eBooks, and media.
Patients and providers access expert technical support, training materials, and documentation.
Integrate OnCall into your existing infrastructure to maximize interoperability.
We’re leading the way in enabling healthcare companies to be virtual-first.
Join our team.
Built for behavioral health, leverage workflow automations that reduce manual work.
Engage and connect with patients through video, messaging, and content.
Standardize data, measure business outcomes, and scale telehealth operations quickly.
HIPAA/PHIPA compliant telehealth platform with 256-bit encryption.
An end-to-end telehealth operations software designed for behavioral health.
Discover the latest in telehealth from case studies, eBooks, and media.
Patients and providers access expert technical support, training materials, and documentation.
Integrate OnCall into your existing infrastructure to maximize interoperability.
We’re leading the way in enabling healthcare companies to be virtual-first.
Join our team.
Built for behavioral health, leverage workflow automations that reduce manual work.
Engage and connect with patients through video, messaging, and content.
Standardize data, measure business outcomes, and scale telehealth operations quickly.
HIPAA/PHIPA compliant telehealth platform with 256-bit encryption.
An end-to-end telehealth operations software designed for behavioral health.
Discover the latest in telehealth from case studies, eBooks, and media.
Patients and providers access expert technical support, training materials, and documentation.
Integrate OnCall into your existing infrastructure to maximize interoperability.
We’re leading the way in enabling healthcare companies to be virtual-first.
Join our team.
OnCall’s telehealth operations platform enables behavioral health companies to deliver a modern patient experience while making it easier to manage and deliver better telehealth.
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Features
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Equip staff with easy-to-use technology so they can efficiently manage virtual care operations, including automating every workflow with tools like appointment reminders and insurance verification prompts.
Engage with clients in new ways through your white-label telehealth apps to drive patient retention. Patients are more likely to stay within your circle of care if they experience consistent connection and better outcomes.
Explore data on telehealth usage and outcomes that are otherwise inaccessible through OnCall’s analytics dashboard, helping you understand how to scale your operations across state lines, launch new services, and retain more patients.
Problems we solve
Unify your technology with sophisticated EHR integrations and an API that automates key tasks to ensure nothing falls through the cracks.
Deliver exceptional virtual care to individuals, groups, and through subscriptions with your brand front and centre.
Leading behavioral health companies choose OnCall to power their telehealth operations.
Pyramid booked over 6000 virtual appointments in just 10 months with OnCall’s automated booking and admissions tools.
Pyramid’s providers report lower patient churn and higher retention with a 98% patient satisfaction rate.
Trafalgar’s patient acquisition rate grew over 300% in just 1 year with new virtual programs and addiction services.
Shane Saltzman
CEO, Trafalgar Addiction Treatment Centers
Shane Saltzman
CEO, Trafalgar Addiction Treatment Centers
Staff are not tech experts. Equip them with the best technology to manage telehealth operations.
Leverage our API to reduce manual work and human errors with connected technology.
Training and 24/7 support ensures staff are set up to successfully manage telehealth.
Manage multiple workflows through one platform regardless of location or time zone.
Leverage our API to reduce manual work and human errors with connected technology.
Training and 24/7 support ensures staff are set up to successfully manage telehealth.
Manage multiple workflows through one platform regardless of location or time zone.
Leverage our API to reduce manual work and human errors with connected technology.
Training and 24/7 support ensures staff are set up to successfully manage telehealth.
Manage multiple workflows through one platform regardless of location or time zone.
OnCall integrates with leading EHRs so data seamlessly flows between systems to increase efficiency for staff.
Leverage our API to unify your tech stack by connecting all your technology for friction-free telehealth management.
For operations leaders
OnCall syncs with your EHR to capture patient data, automate multiple workflows, and standardize processes across your company.
Features to maximize staff efficiency
Use administrative time to manage telehealth operations efficiently, rather than hours of manual work.
Patients can self-schedule a single or recurring appointments through your white label booking webpage or through their patient portal, without requiring staff follow-up.
Customize forms to capture unique patient information during intake, and send forms at specific intervals with form-scheduler. Improve assessment engagement rates with embedded forms that are delivered automatically.
Capture patient insurance information and automatically bill or prompt billing through your EHR integration after each appointment.
Streamline the collection out-of-pocket payments, subscription fees, and co-pays for every appointment with branded receipts automatically sent to patients.
Staff can set up multiple service and program workflows in OnCall’s platform, each with its own automations and prompts.
A white label digital booking page is embedded on your website with a custom URL, with booking options for multiple programs and services, including group appointments.
Patients can be matched with their chosen providers or behavioral health telehealth programs through custom matching logic.
Direct patients to a unique URL that has the provider and service preselected for them, helping companies easily market their services.
Staff can schedule appointments directly through OnCall or trigger them from their EHR, which is integrated with OnCall through our API.
Staff can set up multiple service and program workflows in OnCall’s platform, each with its own automations and prompts.
A white label digital booking page is embedded on your website with a custom URL, with booking options for multiple programs and services, including group appointments.
Patients can be matched with their chosen providers or behavioral health telehealth programs through custom matching logic.
Direct patients to a unique URL that has the provider and service preselected for them, helping companies easily market their services.
Staff can schedule appointments directly through OnCall or trigger them from their EHR, which is integrated with OnCall through our API.
Staff can set up multiple workflows in OnCall’s platform, each with its own automations and prompts according to the treatment plan or program.
A white-label digital booking page is embedded on your website with a custom URL, with booking options for multiple programs and services.
Patients can be matched with the right providers or programs through custom matching logic.
Add custom questions to the booking page to collect patient information upfront for each specific treatment plan.
Administrators and providers can schedule appointments directly through OnCall’s apps or appointments can be triggered from your EHR.
Staff receive implementation and technology training during onboarding to ensure they start using the app immediately.
Quarterly reviews on the success of your telehealth programs and ongoing training on new features and tools.
Your dedicated customer success manager helps you from implementation, to onboarding, and optimization.
Complete access to OnCall’s free knowledge base with detailed guides explaining every feature.
Verify patient insurance information during admissions and complete automatic billing or prompt billing through your EHR after each appointment.
Patient credit card information is collected during the admissions process and branded bills and receipts are sent to patients after an appointment or service.
Subscription fees can be automatically accepted at any point, including after every appointment, monthly, or when the subscription ends.
Patients begin their admissions process on your branded admissions page, and continue to schedule ongoing appointments on your branded booking page with a custom URL.
Your company’s white-label iOS and Android apps are available in the app store and online. We publish your unique app under your company name, so you maintain complete brand control.
Consistent branding is key. Automatic appointment notifications, technical support, emails, and receipts are all branded to you. Your brand is consistent through every patient touchpoint.
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Our policies
Packages
For startups and mid-sized companies that need a unified, white-label, and integrated telehealth operations software.
Insurance eligibility
EHR integrations
Communication customizations
Provider tech support
Most Popular
For large companies with multiple complex workflows, teams, and services who are looking to scale quickly.
Everything in Growth, plus:
White-label apps
API access
Single-sign-on (SSO)
Patient tech support
For global enterprise companies who need a custom telehealth solution that fits the unique needs of an international team.
Includes everything in Growth and Enterprise plans, plus:
A custom solution built for you, as well as unique integrations, an expert implementation team, and more.
For startups and mid-sized companies that need a unified, white-label, and integrated telehealth operations software.
Insurance eligibility
EHR integrations
Communication customizations
Provider tech support
Most Popular
For large companies with multiple complex workflows, teams, and services who are looking to scale quickly.
Everything in Growth, plus:
White-label apps
API access
Single-sign-on (SSO)
Patient tech support
For global enterprise companies who need a custom telehealth solution that fits the unique needs of an international team.
Includes everything in Growth and Enterprise plans, plus:
A custom solution built for you, as well as unique integrations, an expert implementation team, and more.
For startups and mid-sized organizations that need a unified, white-label, and integrated telehealth operations solution.
Most Popular
For large companies with multiple complex workflows, teams, and services who are looking to scale quickly.
Everything in Growth, plus:
For global enterprise companies who need a custom telehealth solution that fits the unique needs of an international team.
Includes everything in Growth and Enterprise plans, plus:
Choose a plan and access the OnCall platform. This includes provider licenses, white-label portal, and telehealth tools. You will be charged an annual fee.
Your entire provider network accesses your white-label solution.
You are charged an annual fee, and only pay for providers who actively use the platform.
Platform fee
Active provider fee*
Total monthly cost
Our pricing is structured in a flexible way to meet the unique needs of your company. OnCall enables you to scale efficiently by enabling you to bring your entire provider network onto one platform, while only paying for the active providers. An active provider is someone who schedules 3+ appointments per month. Our pricing is charged annually and is broken down into two components: a platform fee and active provider fee. Book a demo to learn more.
Our pricing is structured in a flexible way to meet the unique needs of your company. OnCall enables you to scale efficiently by enabling you to bring your entire provider network onto one platform, while only paying for the active providers. An active provider is someone who schedules 3+ appointments per month. Our pricing is charged annually and is broken down into two components: a platform fee and active provider fee. Book a demo to learn more.
Our pricing is structured in a flexible way to meet the unique needs of your company. OnCall enables you to scale efficiently by enabling you to bring your entire provider network onto one platform, while only paying for the active providers. An active provider is someone who schedules 3+ appointments per month. Our pricing is charged annually and is broken down into two components: a platform fee and active provider fee. Book a demo to learn more.
Our pricing is structured in a flexible way to meet the unique needs of your company. OnCall enables you to scale efficiently by enabling you to bring your entire provider network onto one platform, while only paying for the active providers. An active provider is someone who schedules 3+ appointments per month. Our pricing is charged annually and is broken down into two components: a platform fee and active provider fee. Book a demo to learn more.
Our pricing is structured in a flexible way to meet the unique needs of your company. OnCall enables you to scale efficiently by enabling you to bring your entire provider network onto one platform, while only paying for the active providers. An active provider is someone who schedules 3+ appointments per month. Our pricing is charged annually and is broken down into two components: a platform fee and active provider fee. Book a demo to learn more.