Telehealth platform checklist
Virtual-first patient and provider experience What are you looking for in a telehealth platform for behavioral health? Your chosen vendor should ensure that your experience is personalized for both you and your patients. Before you decide on a telehealth platform for behavioral health, ask if it offers a virtual-first patient and provider experience. What you’re […]
More than a video call: Actionable insights to help you successfully scale your company’s telehealth operations
Introduction This report provides actionable insights and strategies that are designed to help behavioural health and addiction organizations rethink their telehealth strategy. These recommendations will help prepare you, your organization, and providers as you look for new and better ways of delivering virtual care. At the height of the COVID-19 pandemic, behavioral health and addictions […]
Transforming Trafalgar’s outpatient programs with OnCall’s telehealth solution
Evolving Trafalgar’s telehealth strategy Trafalgar Addiction Treatment Centers, a CARF accredited private provider of addiction and mental health services, was established in 2013 under Shane Saltzman’s leadership. Shane and his team always looked to build on the success of Trafalgar’s residential program, with the addition of a telehealth operations strategy as a way to increase […]
How telehealth can help your organization save costs and increase growth
Introduction At the height of the COVID-19 pandemic, healthcare leaders, systems, and organizations were forced to rapidly implement digital healthcare solutions to continue caring for patients. In fact, there was a 154 percent increase in telehealth visits in the U.S. in March 2020 compared to the same time in 2019. Two major consequences of this […]
How Pyramid Healthcare grew over 900% with OnCall’s telehealth solution
Overview Pyramid Online Counselling (Pyramid), a division of Pyramid Healthcare Inc., was founded in 2020 during the virtual care industry’s exponential growth. Pyramid Healthcare Inc. was originally formed to provide in-person services, offering both in-patient and out-patient healthcare options to patients looking for mental healthcare services. However, the pandemic highlighted the urgent need for patients […]