OnCall Health raises $2M CAD Seed Round to accelerate adoption of virtual care in healthcare systems

TORONTO, April 16, 2019 – OnCall Health, a platform that provides simple, secure virtual care technology and services for healthcare providers, today announced it has raised $2 million CAD ($1.5M USD) in seed funding to expand its operations in North America. The round was led by Ripple Ventures with participation from Panache Ventures, Stout Street Capital, and Maple Leaf Angels.

OnCall’s secure virtual care (telemedicine) technology facilitates video or text-based consultations for healthcare practices, and streamlines procedures required to maintain patient privacy. Through OnCall’s encryption and dedicated technical support, healthcare practitioners like doctors, nurses and counsellors can effectively expand and improve access to their services.

“Patients are demanding a more convenient way to interact with their trusted healthcare providers using personal devices, as the majority of healthcare appointments do not need to be in person,” said Nicholas Chepesiuk, CEO and Founder of OnCall Health. “Healthcare providers often lack the security, technology and technical support to integrate virtual care into their practice – that is the problem OnCall is focused on solving. We believe that virtual care technology will soon be as common as electronic medical records in the healthcare provider’s toolkit.”

Currently, OnCall facilitates over 10,000 healthcare video appointments per month and works with more than 300 healthcare organizations across North America including Employee Assistance Programs (EAPs), hospitals, mental health and addictions treatment centres, medical cannabis clinics and disability management firms. Notable clients include the Centre for Addiction & Mental Health (CAMH), Calgary West Central Primary Care Network, GrowWise Health, and Wellpoint in Canada, and Pyramid Healthcare and ACI Specialty Benefits in the United States.

“At Wellpoint, we are using OnCall to provide our clients with new and advanced methods of health service delivery in industries and areas that have typically been averse to virtual health solutions,” said Rudy Mancini, Vice President Strategy and Innovation at Wellpoint Health. “Through implementing OnCall, Wellpoint has seen an increase in revenue, utilization and engagement.”

OnCall’s web and mobile platform helps healthcare systems limit the overhead of physical clinic locations and hardware installations, while enabling them to launch or expand revenue-generating virtual health programs. The newly added analytics feature opens up the possibility to track appointment statistics and view a visual summary of all provider-patient activities on the platform. OnCall complies with all relevant healthcare privacy legislation including PHIPA and PIPEDA in Canada, and HIPAA in the United States.