Increase efficiency and easily scale telehealth operations across state lines.
Retain more patients with a modern healthcare experience that keeps them engaged.
Increase efficiency across your company and easily scale telehealth operations across state lines
Deliver exceptional telehealth and better clinical outcomes so you retain more patients
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Leo, id curabitur nullam sed quis amet. Morbi eget cras dolor
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Leo, id curabitur nullam sed quis amet. Morbi eget cras dolor
Built for behavioral health, leverage workflow automations that reduce manual work.
Engage and connect with patients through video, messaging, and content.
Standardize data, measure business outcomes, and scale telehealth operations quickly.
HIPAA/PHIPA compliant telehealth platform with 256-bit encryption.
An end-to-end telehealth operations software designed for behavioral health.
Discover the latest in telehealth from case studies, eBooks, and media.
Patients and providers access expert technical support, training materials, and documentation.
Integrate OnCall into your existing infrastructure to maximize interoperability.
We’re leading the way in enabling healthcare companies to be virtual-first.
Join our team.
Drive brand awareness, grow revenue, and enhance the continuum of care.
Increase efficiency and easily scale telehealth operations across state lines.
Retain more patients with a modern healthcare experience that keeps them engaged.
Increase efficiency across your company and easily scale telehealth operations across state lines
Deliver exceptional telehealth and better clinical outcomes so you retain more patients
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Leo, id curabitur nullam sed quis amet. Morbi eget cras dolor
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Leo, id curabitur nullam sed quis amet. Morbi eget cras dolor
Built for behavioral health, leverage workflow automations that reduce manual work.
Engage and connect with patients through video, messaging, and content.
Standardize data, measure business outcomes, and scale telehealth operations quickly.
HIPAA/PHIPA compliant telehealth platform with 256-bit encryption.
An end-to-end telehealth operations software designed for behavioral health.
Discover the latest in telehealth from case studies, eBooks, and media.
Patients and providers access expert technical support, training materials, and documentation.
Integrate OnCall into your existing infrastructure to maximize interoperability.
We’re leading the way in enabling healthcare companies to be virtual-first.
Join our team.
Drive brand awareness, grow revenue, and enhance the continuum of care.
Increase efficiency and easily scale telehealth operations across state lines.
Retain more patients with a modern healthcare experience that keeps them engaged.
Increase efficiency across your company and easily scale telehealth operations across state lines
Deliver exceptional telehealth and better clinical outcomes so you retain more patients
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Leo, id curabitur nullam sed quis amet. Morbi eget cras dolor
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Leo, id curabitur nullam sed quis amet. Morbi eget cras dolor
Built for behavioral health, leverage workflow automations that reduce manual work.
Engage and connect with patients through video, messaging, and content.
Standardize data, measure business outcomes, and scale telehealth operations quickly.
HIPAA/PHIPA compliant telehealth platform with 256-bit encryption.
An end-to-end telehealth operations software designed for behavioral health.
Discover the latest in telehealth from case studies, eBooks, and media.
Patients and providers access expert technical support, training materials, and documentation.
Integrate OnCall into your existing infrastructure to maximize interoperability.
We’re leading the way in enabling healthcare companies to be virtual-first.
Join our team.
Drive brand awareness, grow revenue, and enhance the continuum of care.
June 16, 2021
While some pharmacies bought new systems to handle COVID-19 vaccine bookings, DrugSmart pharmacies decided to use their existing virtual care platform to plan appointments.
By Kylie Taggart, for Pharmacy Practice + Business (Canadian Healthcare Network)
16/18/2021
Pharmacies across Canada are using different booking software to deal with scheduling COVID-19 vaccine appointments.
While some are buying new systems, DrugSmart pharmacies decided to use their existing virtual care platform to plan appointments.
In Nova Scotia and Quebec, all COVID-19 vaccine appointments are made through the province’s booking system. Elsewhere, pharmacies are sourcing software to deal with unprecedented demand and shifting communication needs. Two examples are MedMe Health and MedEssist, both originally developed by pharmacists to manage flu vaccination appointments.
DrugSmart pharmacies in Ontario are using OnCall Health. The platform is designed to facilitate virtual care, but DrugSmart is using its schedule management capabilities to deal with vaccine bookings.
The patient selects from a drop-down list of what kind of service they want to book. Included in the list of options is a COVID-19 vaccine, along with other choices such as a virtual appointment with a pharmacist. The software then provides options from the DrugSmart pharmacies that are providing COVID-19 vaccines.
Nicholas Chepesiuk, CEO of OnCall Health, said that one benefit of using a virtual care platform to schedule COVID-19 vaccine appointments is that it provides easy access to a pharmacist. “If they ever need to do follow-up consultation with a patient, or check in, whether it is over video or text, they can maintain that continuity of care in a way that’s convenient for the patient,” he said.
Chepesiuk said that prior to adding the appointments to the DrugSmart website, OnCall Health made sure it was able to support a large volume of traffic.
Like other scheduling platforms, outgoing messages to patients can be tailored to meet the pharmacy’s needs and digital consent forms can be securely shared with patients.
There are still some things to iron out. For example, patient information has to be exported manually from the OnCall Health secure database to the pharmacy’s pharmacy management software. But Erin Anderson, director of sales and marketing of DrugSmart, said that OnCall Health has been responsive to the pharmacy’s needs and integration between in-house software and OnCall Health’s platform is ongoing.
DrugSmart has seven pharmacy locations across Ontario.