OnCall Health
  • Packages

To increase patient retention 

Meet patients where they are, with the care that suits them best

The modern telehealth solution for behavioral health that helps you deliver on your top priority—patient retention.

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White-label telehealth apps

Maintain patient trust with your branded patient portal

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Branded booking page

Patients begin their admissions process on your branded booking webpage with a custom URL, and use the same page to book recurring appointments. 

iOS and Android apps

Your company’s white-label apps are available in the app store and online, and are published under your company name so you maintain complete brand control.

Patient communications

Consistent branding is key to patient engagement. Automatic appointment notifications, technical support, and receipts are all branded to you. 

30+

clinically validated forms in the OnCall app

98%

patient satisfaction rate with OnCall

1M+

video appointments completed annually

Virtual Care Delivery

Patients expect better, more
personalized care

Patients are more likely to complete treatment and register for new services if care is connected and engaging.

1:1 and group video appointments
Individual and group video appointments designed for collaborative care delivery.
Instant messaging
Instant messaging appointments enable you to connect with patients beyond a video call. Providers can directly bill for these appointments through OnCall.
Content tools
Patients can access a curated library of rich media such as forms and videos that keeps them engaged throughout their treatment plan.
Technical support
Patients receive technical support from the get-go, and complete Internet and device testing prior to every appointment to ensure they’re set up for success.

Virtual care delivery

Patients expect better, more personalized care

Patients are more likely to complete treatment and register for new services
if care is connected and engaging.

Patients are more likely to complete treatment and register for new services if care is connected and engaging.

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Maximize efficiency
1:1 and group video appointments

Individual and group video appointments designed for collaborative care delivery.

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Increase retention
Instant messaging

Instant messaging appointments enable you to connect with patients beyond a video call. Providers can directly bill for these appointments through OnCall.

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Grow revenue
Content tools

Patients can access a curated library of rich media such as forms and videos that keeps them engaged throughout their treatment plan.

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Grow revenue
Technical support

Patients receive technical support from the get-go, and complete Internet and device testing prior to every appointment to ensure they’re set up for success.

Video tools for providers

Managing video calls just got easier

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Whiteboard

Share your screen and collaborate with patients.

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Appointment queue

Control when patients join an appointment.

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Closed captioning
and transcription

Accessibility tools for every patient.

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Participant controls

Control volume, video, and more.

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Security and privacy

HIPAA and PIPEDA compliant virtual care.

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Whiteboard

Share your screen and collaborate with patients.

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Appointment queue

Control when patients join an appointment.

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Closed captioning
and transcription

Accessibility tools for every patient.

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Participant controls

Control volume, video, and more.

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Security and privacy

HIPAA and PIPEDA compliant virtual care.

Whiteboard

Share your screen and collaborate with patients.

Appointment queue

Control when patients join an appointment.

Closed captioning and transcription

Accessibility tools for every patient.

Participant controls

Control volume, video, and more.

Security and privacy

HIPAA and PIPEDA compliant virtual care.

Subscription programs

Patients get the support they need, when they need it

Improve clinical outcomes with your branded telehealth app.

Increase care access

Patients have greater access to your provider network through instant messaging, video calls, and asynchronous care tools.

Get measureable results

Patients who experience increased engagement are more likely to complete programs and assessments, and seek out additional services from their trusted providers.

Build lasting relationships

Patients continue to enroll in services and program they feel connected too, which increases your billable touchpoints and potential for growth.

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Start increasing patient retention