OnCall Health
  • Packages

Features to maximize staff efficiency

Say goodbye to disparate systems and a disjointed patient experience

The telehealth platform for behavioral health helps you manage telehealth operations efficiently, rather than spending hours on manual work.

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Workflow automations

Deliver synchronized, standardized, and convenient care

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Maximize efficiency
Maximize efficiency
Automatic appointment reminders

OnCall automatically sends email & SMS appointment reminders 24 hours and 1 hour in advance of appointments to reduce no-shows.

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Increase retention
Request and capture patient data

Customize forms to capture unique patient information. Automate forms with form-scheduler, and embed them in every workflow to improve assessment engagement rates.

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Grow revenue
Complete insurance verification and billing

Verify patient insurance information during admissions and complete automatic billing or prompt billing through your EHR after each appointment.

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Grow revenue
Collect payment and send receipts

Automatically collect out-of-pocket payments, subscriptions, and co-pays after every appointment, with branded receipts immediately sent to patients.

Workflow automations

Deliver synchronized, standardized, and convenient care

Automatic appointment reminders
OnCall automatically sends email & SMS appointment reminders 24 hours and 1 hour in advance of appointments to reduce no-shows.
Request and capture patient data
Customize forms to capture unique patient information. Automate forms with form-scheduler, and embed them in every workflow to improve assessment engagement rates.
Complete insurance verification and billing
Verify patient insurance information during admissions and complete automatic billing or prompt billing through your EHR after each appointment.
Collect payment and send receipts
Automatically collect out-of-pocket payments, subscriptions, and co-pays after every appointment, with branded receipts immediately sent to patients.

Program and group management

Launch and manage group telehealth programs with ease

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Unique workflows

Staff can set up multiple workflows in OnCall’s platform, each with its own automations and prompts according to the treatment plan or program.

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Your white-label booking page

A white-label digital booking page is embedded on your website with a custom URL, with booking options for multiple programs and services.

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Patient-provider matching

Patients can be matched with the right providers or programs through custom matching logic.

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Custom
patient data

Add custom questions to the booking page to collect patient information upfront for each specific treatment plan.

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Appointment scheduling

Administrators and providers can schedule appointments directly through OnCall’s apps or appointments can be triggered from your EHR.

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Unique workflows

Staff can set up multiple workflows in OnCall’s platform, each with its own automations and prompts according to the treatment plan or program.

Slide
Your white-label booking page

A white-label digital booking page is embedded on your website with a custom URL, with booking options for multiple programs and services.

Slide
Patient-provider matching

Patients can be matched with the right providers or programs through custom matching logic.

Slide
Custom
patient data

Add custom questions to the booking page to collect patient information upfront for each specific treatment plan.

Slide
Appointment scheduling

Administrators and providers can schedule appointments directly through OnCall’s apps or appointments can be triggered from your EHR.

Unique workflows

Set up multiple workflows in OnCall’s platform, each with its own automations and prompts according to the treatment plan or program.

Your white-label booking page

A white-label digital booking page is embedded on your website with a custom URL, with booking options for multiple treatment programs and services.

Patient-provider matching

Patients are matched with the right therapists or programs through custom matching logic.

Custom data fields

Add custom questions to the booking page to collect patient information upfront for each specific treatment plan.

Appointment scheduling

Administrators and providers schedule appointments directly through OnCall, and can also be triggered through your EHR.

Technical and operations support

Leverage our team, lower your overhead. We’re here to help

Training

Staff receive implementation and technology training during onboarding to ensure they start using the app immediately.

Quarterly reviews

Quarterly reviews on the success of your telehealth programs and ongoing training on new features and tools.

Dedicated manager

Your dedicated customer success manager helps you from implementation, to onboarding, and optimization.

Technical support

Complete access to OnCall’s free knowledge base with detailed guides explaining every feature.

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Integrations-r2

Seamless telehealth delivery starts with connected technology

Leverage our API to unify your tech stack by connecting all your technology for friction-free telehealth management.

Ready to save time and money?