in one place
Greatly reduce staff burnout by equipping them with one platform that eliminates manual work and automates workflows to make their days more productive.

Increase efficiency and easily scale telehealth operations across state lines.
Retain more patients with a modern healthcare experience that keeps them engaged.
Increase efficiency across your company and easily scale telehealth operations across state lines
Deliver exceptional telehealth and better clinical outcomes so you retain more patients
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Leo, id curabitur nullam sed quis amet. Morbi eget cras dolor
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Leo, id curabitur nullam sed quis amet. Morbi eget cras dolor
Built for behavioral health, leverage workflow automations that reduce manual work.
Engage and connect with patients through video, messaging, and content.
Standardize data, measure business outcomes, and scale telehealth operations quickly.
HIPAA/PHIPA compliant telehealth platform with 256-bit encryption.
An end-to-end telehealth operations software designed for behavioral health.
Discover the latest in telehealth from case studies, eBooks, and media.
Patients and providers access expert technical support, training materials, and documentation.
Integrate OnCall into your existing infrastructure to maximize interoperability.
We’re leading the way in enabling healthcare companies to be virtual-first.
Join our team.
Increase efficiency and easily scale telehealth operations across state lines.
Retain more patients with a modern healthcare experience that keeps them engaged.
Increase efficiency across your company and easily scale telehealth operations across state lines
Deliver exceptional telehealth and better clinical outcomes so you retain more patients
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Leo, id curabitur nullam sed quis amet. Morbi eget cras dolor
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Leo, id curabitur nullam sed quis amet. Morbi eget cras dolor
Built for behavioral health, leverage workflow automations that reduce manual work.
Engage and connect with patients through video, messaging, and content.
Standardize data, measure business outcomes, and scale telehealth operations quickly.
HIPAA/PHIPA compliant telehealth platform with 256-bit encryption.
An end-to-end telehealth operations software designed for behavioral health.
Discover the latest in telehealth from case studies, eBooks, and media.
Patients and providers access expert technical support, training materials, and documentation.
Integrate OnCall into your existing infrastructure to maximize interoperability.
We’re leading the way in enabling healthcare companies to be virtual-first.
Join our team.
Increase efficiency and easily scale telehealth operations across state lines.
Retain more patients with a modern healthcare experience that keeps them engaged.
Increase efficiency across your company and easily scale telehealth operations across state lines
Deliver exceptional telehealth and better clinical outcomes so you retain more patients
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Leo, id curabitur nullam sed quis amet. Morbi eget cras dolor
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Leo, id curabitur nullam sed quis amet. Morbi eget cras dolor
Built for behavioral health, leverage workflow automations that reduce manual work.
Engage and connect with patients through video, messaging, and content.
Standardize data, measure business outcomes, and scale telehealth operations quickly.
HIPAA/PHIPA compliant telehealth platform with 256-bit encryption.
An end-to-end telehealth operations software designed for behavioral health.
Discover the latest in telehealth from case studies, eBooks, and media.
Patients and providers access expert technical support, training materials, and documentation.
Integrate OnCall into your existing infrastructure to maximize interoperability.
We’re leading the way in enabling healthcare companies to be virtual-first.
Join our team.
Where we fit
Helping behavioral health companies improve their telehealth operations.
Greatly reduce staff burnout by equipping them with one platform that eliminates manual work and automates workflows to make their days more productive.
Deliver the modern experience that patients expect with a white-label portal that engages patients throughout their treatment programs.
Improve assessment completion rates with embedded forms in a patient’s portal, and share therapeutic assessments at any time.
Greatly reduce staff burnout by equipping them with one platform that eliminates manual work and automates workflows to make their days more productive.
Deliver the modern experience that patients expect with a white-label portal that engages patients throughout their treatment programs.
Improve assessment completion rates by embedding forms directly in a patient's portal, and set up prompts to share therapeutic assessments at any time.
Greatly reduce staff burnout by equipping them with one platform that eliminates manual work and automates workflows to make their days more productive.
Deliver the modern experience that patients expect with a white-label portal that engages patients throughout their treatment programs.
Improve assessment completion rates by embedding forms directly in a patient's portal, and set up prompts to share therapeutic assessments at any time.
Say 1 provider is working a total of 40 hours per week, of which 15 are administrative hours. As a result, they are working a total of only 25 billable appointment hours.
With OnCall’s API and automations, the provider is able to save up to 14% of those 15 administrative hours, which is 2.1 hours per week. This means they are only spending 12.9 hours on administrative work.
If your company has 30 providers working 4800 hours per month, of which 1800 are administrative hours, the potential time saved with OnCall is 252 hours and the potential increase in monthly revenue is $50,400.
Imagine 30 providers are completing 750 appointments per week at a billable rate of $200.00 per appointment.
Assuming the current industry appointment no-show rate of 20%, 150 of those appointments are no-shows. This is $30,000 lost in appointment revenue.
Companies that use OnCall experience a no-show rate of only 3%. 30 providers using OnCall would only have 88 no-show appointments per month with additional monthly appointment revenue of $102,600.
Some of our features
Electronic Health Records
EHR
Point Solutions
Others
White label patient portal
Workflow automations
1:1 video appointments
Group video appointments
Instant messaging appointments
Insurance verification and billing
EHR and tech integrations
Patient and provider technical support
Our pricing is structured in a flexible way to meet the unique needs of your company. OnCall enables you to scale efficiently by enabling you to bring your entire provider network onto one platform, while only paying for the active providers. An active provider is someone who schedules 3+ appointments per month. Our pricing is charged annually and is broken down into two components: a platform fee and active provider fee. Book a demo to learn more.
Yes, discounts are available if you commit to a certain amount of provider licenses per month. Find out more by scheduling a demo.
You are assigned a dedicated Customer Success Manager and an implementation team to ensure your launch is as smooth and fast as possible. This team launches your branded apps on your behalf, works with you to map out your workflow, and provide training to all staff. Depending on the complexity of your workflow, set up can take on average between thirty to sixty days
Book a demo to talk to us about active provider licenses and administrator licenses. We can also develop a custom package that suits your company’s unique needs.
OnCall sets the standard with exceptional privacy and security standards, including being HIPAA and PIPEDA compliant. Additionally, minimal patient information is required from patients when using OnCall and data is only shared between the patient and their provider. U.S. patient information is stored on U.S. servers, and Canadian patient information is stored on Canadian servers with end-to-end 256-bit encryption. We regularly conduct audits by a third party to ensure OnCall’s privacy obligations are always met. Book a demo to learn more about our privacy and security features.
OnCall expert customer success teams provides technical support to providers, staff, and patients. We also provide training, onboarding, and other resources depending on the support package purchased. We have two plans, basic and premium.
Our basic plan includes chat support for providers and staff, available Monday to Friday from 9:00a.m. to 5:00p.m. EST, as well as email support with a 24 hour response time.
Our premium plan includes everything in basic, plus extended support coverage for patients and providers, available Monday to Friday from 9:00a.m. to 9:00p.m. EST and Saturday’s from 10:00a.m. to 3:00p.m. EST. The premium plan also includes live agency phone and chat support, with 15 minute response time for chat and phone and a 4 hour response time for email.
To learn more about our support plans, please book a demo.