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White label patient portal

Boost patient engagement by making care easy to find, access, and engage with

OnCall’s white label patient portal designed for behavioral health helps you deliver on your top priority of patient acquisition and retention by ensuring patients have 24/7 access to their provider, appointment, and health information.

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Branded telehealth apps

Maintain patient trust with your white label patient portal

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Branded booking page

Patients begin their admissions process on your branded booking webpage with a custom URL where they match with the right providers and service, and use the same page to book recurring appointments and purchase subscriptions.

iOS and Android apps

Your company’s white label patient portal is available in the app store and online, and is published under your company name so you maintain complete brand control as a patient moves between inpatient and outpatient services.

Patient communications

Send automatic appointment notifications from your white label patient portal that have your company’s logo and colors, offer white label technical support, and send receipts that are consistent with your branding.

30+

clinically validated forms in the OnCall app

98%

patient satisfaction rate with OnCall

1M+

video appointments completed annually

Virtual Care Delivery

Deliver unique and personalized care to all types of patients

Patients are more likely to complete treatment, finish assessments, and register for new services if they feel connected and engaged through their white label patient portal.

1:1 and group video appointments
Offer individual and group video appointments designed for collaborative care delivery.
Instant messaging
Instant messaging appointments enable you to connect with patients beyond a video call through your white label patient portal. Directly bill for these appointments through OnCall or your EHR.
Content tools
Patients can access a curated library of media directly from their white label patient portal such as assessments, forms, and videos that keep them engaged throughout their treatment plan.
Technical support
Patients receive technical support from the get-go, and complete internet and device testing prior to every appointment to ensure they’re set up for success.

Virtual care delivery

Patients expect better, more personalized care

Patients are more likely to complete treatment and register for new services
if care is connected and engaging.

Patients are more likely to complete treatment and register for new services if care is connected and engaging.

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Maximize efficiency
1:1 and group video appointments

Offer individual and group video appointments designed for collaborative care delivery.

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Increase retention
Instant messaging

Instant messaging appointments enable you to connect with patients beyond a video call through your white label patient portal. Directly bill for these appointments through OnCall or your EHR.

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Grow revenue
Content tools

Patients can access a curated library of media directly from their white label patient portal such as assessments, forms, and videos that keep them engaged throughout their treatment plan.

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Grow revenue
Technical support

Patients receive technical support from the get-go, and complete Internet and device testing prior to every appointment to ensure they’re set up for success.

Video tools for providers

Manage 1:1 and group video calls with ease

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Whiteboard

Share your screen and collaborate with patients.

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Appointment queue

Control when patients join an appointment.

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Closed captioning
and transcription

Accessibility tools for every patient.

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Participant controls

Control volume, video, and more.

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Security and privacy

HIPAA and PIPEDA compliant virtual care.

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Whiteboard

Share your screen and collaborate with patients.

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Appointment queue

Control when patients join an appointment.

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Closed captioning
and transcription

Accessibility tools for every patient.

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Participant controls

Control volume, video, and more.

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Security and privacy

HIPAA and PIPEDA compliant virtual care.

Whiteboard

Share your screen and collaborate with patients.

Appointment queue

Control when patients join an appointment.

Closed captioning and transcription

Accessibility tools for every patient.

Participant controls

Control volume, video, and more.

Security and privacy

HIPAA and PIPEDA compliant virtual care.

Subscription program management

Increase billable patient touch points with subscription programs

Seamlessly manage subscription programs through your white label patient portal.

Increase care access

Subscription programs improve outcomes by giving patients continuous access to your provider network and white label patient portal through instant messaging, video calls, and asynchronous care tools.

Get measureable results

Patients who experience increased engagement are more likely to complete programs and therapeutic assessments, and seek out additional services from their trusted providers.

Build lasting relationships

Enable patients to sign up for subscriptions through your branded booking webpage and white label patient portal, and easily manage recurrent billing and appointments through OnCall’s apps.

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Key features

White label patient portal

Branded patient communications

1:1 & group appointments

Technical onboarding & support

Subscriptions management

White label patient portal

White label
patient portal

Branded patient communications

Branded
patient
communications

1:1 & group appointments

1:1 &
group
appointments

Technical onboarding & support

Technical
onboarding
& support

Subscriptions management

Subscriptions
management

Start increasing patient retention