Industry leading privacy and security standards

OnCall’s HIPAA/PIPEDA compliant telehealth software has exceptional privacy and security features that exceed regulatory guidelines.

Our policies

Our policies

Acceptable use policy

Acceptable
use policy

U.S. full privacy policy

U.S. full privacy policy

Canadian full privacy policy

Canadian full privacy policy

OH-validated privacy policy

OH-validated
privacy policy

Payment processing services

Payment
processing
services

Service-level agreement

Service-level
agreement

Support policy

Support
policy

Acceptable use policy

Full privacy policy

OH-validated privacy policy

Payment-processing services

Service-level agreement

Support
policy

Our technology

Peace of mind for you and your patients

HIPAA and PIPEDA compliance with end-to-end 256-bit encryption.
U.S. patient information is stored on U.S. servers, and Canadian information on Canadian servers.
Minimal patient information is required when using OnCall and data is only shared between the patient and their provider
Regular audits by a third party to ensure OnCall's privacy obligations are always met.

Learn more about our HIPAA compliant telehealth platform